IFU Alert Reference
| Alert | Severity | What it means | What to do |
|---|---|---|---|
| Log In Required | Action needed | Remote monitoring is unavailable. Local therapy remains available on this phone. | Log in now to restore remote monitoring. |
| Subject ID Conflict | Action needed | Subject ID already in use. | Choose a different subject ID and save again. |
| Clock Check Needed | Action needed | Your phone time appears incorrect. | Check Date & Time settings and enable Set Automatically. |
| Alert | Severity | What it means | What to do |
|---|---|---|---|
| Pump Signal Loss | Action needed | Pump communication is unavailable. | Keep phone near pod and verify Bluetooth. |
| No Active Pod | Safety-critical | Current pod is inactive or deactivated. | Start Pod setup and pair a new pod. |
| Low Reservoir | Action needed | Pod insulin volume is low. | Prepare a replacement pod soon. |
| Pod Expiring | Action needed | Pod expires in 30 minutes. | Replace the Pod within 30 minutes to avoid missed insulin. |
| Pod Expired | Safety-critical | Pod is expired. | Replace pod now before grace period ends. |
| Pump Fault | Safety-critical | Pod reported a fault and delivery may be interrupted. | Replace pod and follow recovery workflow. |
| Incompatible Pod | Safety-critical | Connected pod is not compatible with this system. | Pair a compatible pod and complete setup again. |
| Pod Setup Incomplete | Action needed | Pod setup is not complete. | Complete pod setup flow. |
| Delivery Suspended | Action needed | Insulin delivery is currently suspended. | Open Settings > Exercise and Insulin Delivery to resume insulin delivery when appropriate. |
| Alert | Severity | What it means | What to do |
|---|---|---|---|
| Resume Insulin | Action needed | The suspension reminder has ended. Insulin delivery remains suspended. | Tap Resume Insulin to restart delivery. |
| Insulin Still Suspended | Safety-critical | Insulin delivery has remained suspended for at least 15 minutes after the reminder ended. | Tap Resume Insulin now. If delivery does not resume, keep the phone near the Pod and try again. |
| Pump Time Mismatch | Action needed | Pump time differs from device time. | Review and sync pump time in Pump settings. |
| CGM Unavailable | Informational | Reliable CGM data is not currently available. | Check sensor status and wait for reliable readings. |
| Urgent Low Glucose | Safety-critical | Current glucose is below 55 mg/dL. | Confirm participant safety and treat low glucose per protocol. |
| Algorithm Stepping Interrupted | Action needed | Automated dosing has not run in the last 15 minutes. | Open the app and check the Home screen alerts. |
| Dosing Paused to Re-Sync | Informational | The app is re-syncing its step count with the algorithm. | No action needed. Dosing resumes automatically within a few minutes. |
| CGM Failed/Expired | Informational | Sensor is failed or expired. | Replace sensor and restore CGM coverage. |
| Awaiting First Step | Action needed | Waiting for the first glucose reading to begin automated dosing. | Wait for next valid CGM reading. |
| Loop Command Blocked | Action needed | Dosing was calculated but can't reach the Pod. | Move the phone closer to the Pod and check Bluetooth. |
| Alert | Severity | What it means | What to do |
|---|---|---|---|
| Meal Not Available | Informational | Meal announce is unavailable at this time. | Try again at the time shown. |
| Blood Sugar Check Requested | Action needed | A fingerstick BG check or sensor read is needed for automated dosing to resume. | Tap the red droplet button and enter the value. |
| Dosing Paused | Informational | The dosing calculator is waiting for glucose readings. Dosing resumes automatically when readings return, or sooner if you enter a fingerstick BG. | No action is needed. If this lasts more than 15 minutes, check your sensor. |
| Dosing Paused - Sensor Data Needed | Safety-critical | Automated dosing has been paused for over 15 minutes waiting for glucose readings. Dosing resumes automatically when sensor readings return, or sooner if you enter a fingerstick BG with the red droplet button. | Check your sensor and its connection. Contact the study team if readings do not return. |
| Backup Insulin Not Confirmed | Safety-critical | About 0.35 U of backup insulin given during a connection gap could not be confirmed. Contact the study team. | Review Recent Dose Steps and contact the study team if this was unexpected. |
| Fingerstick BG Due Soon | Action needed | Enter a fingerstick BG in the next 15 minutes to keep automated dosing running. Not needed if sensor readings return first. | Tap the red droplet button and enter the value. |
| Backup Basal Running | Informational | No glucose readings for over an hour. The pod is delivering its backup basal rate. Dosing resumes automatically when sensor readings return, or sooner if you enter a fingerstick BG. | Enter a fingerstick BG when you can, or wait for the sensor to reconnect. |
| Fingerstick BG Overdue | Safety-critical | The pod is delivering only its backup basal rate. Dosing resumes automatically when sensor readings return, or sooner if you enter a fingerstick BG with the red droplet button. | Enter a fingerstick BG now, or contact the study team. |